Forming mobile commerce strategy

Here’s an article on m-commerce strategy for those of you who are contemplating going mobile. In summary, if you intend on setting up a mobile app for your store make sure you have a clear “m-strategy” that defines what you are trying to accomplish by going mobile.  Always focus on customer needs and not what your business partner wants you to have. One of the implications of this for stores is the need to monitor your customer’s mobile experience. Stores must continually improve their capabilities to make data-driven decisions.  Plan on having a process to collect, analyze, and learn from the data you collect.  Mobile commerce is still relatively new, and there is much to learn yet.  However, the future of retail will be more heavily dependent on mobile and related technologies.  

Soundtracks for EBooks?

Yes, that is correct. Just as sound and music enhances the emotional impact of movies and television shows, New York City-based startup Booktrack is trying to do the same for ebooks. With an iOS app already in the market and an Adroid app on the way, Booktrack allows ebook readers to listen to ambient background noise relevant to the book's current setting, specific sound effects synchronized to the text as it is read. 

Will this new twist on audiobooks entice people to read more in digital formats?   Probably unlikely.  However, it is another step in the slow transition or evolution of digital reading materials, and the technology is likely to find a usage.  More power to it if it does. On a side note Peter Thiel, co-founder of Paypal, is the lead investor of Booktrack.

Largest Postsecondary iPad-based eTextbook Initiative

In a recent press release the Eminata Group, one of Canada's larger independent post-secondary institutions, and Pearson are partnering to deliver all of Eminat’s campus’ course content via Apple iPad. This is the largest such initiative in North America.  It currently being piloted in a few programs in four campuses but over the next three years the partnership hopes to bring all programs under a digital delivery system.    The pilot covers hundreds of Pearson texts, and will allow students access to content via iPads or back on Macs/PCs.

The number of pilots continues to increase, and it is important that we keep a broader eye to track experiments or developments that might otherwise fly under the radar.  The for-profit and professional schools appear to be moving toward digital more quickly.  This is likely because of the greater control over curriculum, and student populations that consist more of adult learners and workforce-based learners who tend to find digital course materials more convenient.  Even so, these experiments are worth watching as some lessons learned here will flow into the more traditional higher education market.

Indiana University Adopts eText Option for Campus

In a recent press release Indiana University (IU) signs with publishers John Wiley & Sons Inc., Bedford, Freeman  & Worth Publishing Group, W.W. Norton, and Flat World Knowledge to provide students the ability to access digital or printed hard copies, and uninterrupted access to all of their eTexts while attending IU.

Similar to IU’s model agreements with Adobe and Microsoft, the terms with the publishers will provide a substantial discount and reduced eText restrictions in exchange for a much lower, guaranteed eText fee from each student who is enrolled in a course section that adopts a particular eText.

According to IU, the agreements are intended to give students the choice between a digital or print version of their course materials. Students can choose to access their eTexts in digital and/or print formats, and there will be a print-on-demand option for students who prefer a hardcopy of an eText to keep after graduation.

Indiana-based company Courseload was selected to provide the software for students to read and annotate their eTexts. Courseload’s software integrates directly with IU's Oncourse system and enables students to tag, search, collaborate as a study group or view multimedia on any computer or mobile device. Courseload has worked very closely with IU's Adaptive Technology and Accessibility Center to ensure that the software is accessible for students with disabilities.

Crowdsourced Book

Hacking the Academy that represents current practice in developing and testing ideas about new publishing models. It was made possible through an innovative partnership between the University of Michigan Library and the University of Michigan Press with the intent of modeling library-press collaboration at U-M.

Hacking the Academy is a book compiled from a single week of blog posts and tweets soliciting ideas for how the higher education could encourage positive change using digital media and technology. The project was headed by Dan Cohen and Tom Scheiunfeldt, of George Mason University’s Center for History and New Media, as research designed to question the conventional university-press system. Within a span one of week they received 329 submissions from 177 authors with almost a hundred submissions written during the one week span. Subjects covered in the book include educational technology, tenure, lecture, curriculum, and libraries.

Renting and buying used textbooks cheaper than e-books

There is a perception that digital textbooks should be cheaper than printed ones.  From what I have seen and understand, not only is this not the case, but there is typically good reason.  For one, the print and distribution costs are not 50-75% of the cost of creating a book, despite expectations or perceptions.  Not that there is not room for further supply chain or production efficiencies, but frankly, just because it is electronic does not mean it will cost less.

To back up this observation, a recent study by CampusBooks.com reports that renting or buying a used textbook was cheapest for 91.6% of the top 1000 textbooks for back-to-school. The other 8.4% of the time, e-books were less expensive -- somtimes significantly so.

On a separate note, while something of a press release, the story does point out (once again) the importance of stores being a part of price comparison.  We know students engage in price comparison, and that the trend to do so is increasing.  If stores do not participate in such comparisons they are out of the equation from the perspective of purchasing decision.  

Ebooks' Real Impact on the Book Publishing Market: 2009 – 2011

The Aptara studies on ebooks in the past couple years have been interesting.  On Sept 20th the company will offer a free webinar that covers results, trends, and best practices of ebook publishers as uncovered over the past two years in a multi-survey series.  Survey findings will be presented.

While oriented toward publishers, this session should be of interest to stores as well.  It should reveal some of the challenges facing our supply chain partners (i.e., publishers) relative to digital, and give some insight into where they are and where they are headed.  This session will also include experts from both the US and Europe, which I think will add an interesting dimension to the discussion.